Book presentation 'Protocol: The Power of Diplomacy and How to Make It Work for You’'
FRIDAY, SEPTEMBER 25
4:00 PM (DC) / 3:00 PM (CDMX)
Join Ambassador Martha Barcena in an engaging conversation with Ambassador Capricia Marshall on her new book Protocol: The Power of Diplomacy and How to Make It Work for You.
Sharing unvarnished anecdotes from her time in office—harrowing near misses, exhilarating triumphs, heartwarming personal stories— Ambassador Capricia Penavic Marshall brings us a master class in soft power, unveiling the complexity of human interactions and making the case that etiquette, cultural IQ, and a flexible mind-set matter now more than ever. When the notion of basic civility seems to be endangered, Protocol reminds us how critical these principles are while providing an accessible guide for anyone who wants to be empowered by the tools of diplomacy in work and everyday life.